PRIVACY POLICY AS UPDATED ON ______________.

Digital Glyde having its registered office at __________ (the “Company”, “We”, “Us”, and “Our”) respects an individual’s right to privacy. This Privacy Policy (the “Policy”) outlines our principles and purposes for the collection, use, storage, processing, transfer, and disclosure of information by us, through our Website https://gridrecon.com/ (the “Website”) and our “GRID Recon by Digital Glyde” (the “App”) (App and Website are hereinafter together referred to as the “Platform” or “GRID Recon”). It applies to your interactions with and usage of our Platform, a cloud-based management hub that transforms the wind turbine industry by seamlessly connecting vendors, project managers, owners, and customers, providing unparalleled capabilities for efficient monitoring of projects from vendor selection to completion, offering real-time insights to identify cost pitfalls swiftly (the “Services”). By reviewing this Policy, you will gain a comprehensive understanding of your privacy rights and choices.

Your access to or utilization of our Platform, Services, or any affiliated sites, applications, services, and products, including any other websites operated by the Company linked to this Policy, implies your agreement to be governed by this Policy. By providing us with your Personal Information, you expressly consent to the use and disclosure of your Personal Information as outlined in this Policy. This Policy, along with the Terms of Service, is applicable to your use of the Services and you explicitly agree and acknowledge to read the Privacy Policy in conjunction with the Terms of Service.

The term “Personal Information” shall mean any information that relates to an identified or identifiable individual, and can include information that you provide to us and that we collect about you, such as when you engage with our Services (e.g. device information, IP address).

You agree and acknowledge that your use of the Services, interaction with the Company’s Platform, or provision of your Personal Information constitutes acceptance of the terms outlined in this Policy. In the context of this Policy, the terms ‘You‘ or ‘Your‘ collectively refer to any user of our Platform or any individual utilizing our Services, whether for personal use or on behalf of others. Furthermore, your use or access of our Platform mandates your consent to adhere to the laws of Texas, including, but not limited to, regulations concerning data protection and privacy. Should you withhold your consent, kindly refrain from using or accessing our Platform.

1. TO WHOM DOES THIS POLICY APPLY?

1.1  This Policy is inclusive and applies to all users of the Platform, irrespective of their browsing intent or their extent of utilizing the Platform and/or Services.
1.2   The applicability of this Policy extends to users regardless of the device type used for accessing our Platform, whether it be a laptop/desktop or a mobile/tablet device.

2. WHAT IS THE INFORMATION THAT WE COLLECT FROM YOU?

2.1  To use our Platform, you need to create an account and register with us (“Account”) and for this purpose, we collect certain Personal Information. This may include but is not limited to the following:
2.1.1  Basic Information: You are required to provide basic information such as name, address, gender, etc;
2.1.2  Contact information: such as email address and mobile number;
2.1.3  Payment data: including the details of the payment method such as credit or debit card number, bank account information, merchant, and location.
2.1.4  Verification Data:
2.1.5  Project Information: We may collect project-related information, including project names, timelines, costs, site details, equipment details, and project status.
2.1.6  Financial Information: We may collect financial information, such as purchase order numbers, costs, and payment details associated with wind turbine projects.
2.1.7  Operational Information: We may collect operational information, such as daily costs, hours worked, weather conditions, equipment details, and project activity details.
2.1.8  Communication with us: This can include any communication that you send to us, including communications for any inquiries, payments, technical support, etc;
2.1.9  Device Identification data: This includes information that may assist us in identifying your device, including login information, browser type, and version, your operating system, etc; and
2.1.10  Other Data: This can include the following, based on your interaction with the Platform-

a. Number of times you logged into your Account;
b. Other similar statistics we may collect with the intention of improving the user experience of the Platform

2.2. You agree to provide us with your Personal Information whenever you use our Services by performing any of the following functions:

2.2.1  Accessing our Platform by means of any web browser or any device;
2.2.2  Creating an Account and registering for our Services on our Platform;
2.2.3  Inquiring about our Services through our Platform;
2.2.4  Initiating and maintaining correspondence with us.

2.3  We take extra precautions to ensure that such Personal Information is kept secure and confidential, and we will only retain this data for as long as necessary for the purposes for which we collect it as per the permissible laws of the land.
2.4  This Policy will not apply to any unsolicited information provided by you through the Platform or through any other means. This includes but is not limited to, information posted on any public areas of the Platform. All such unsolicited information shall be deemed to be non-confidential and we will be free to use and disclose such unsolicited information without limitation.
2.5  We shall not be liable for any loss or damage sustained by you as a result of any disclosure (inadvertent or otherwise) of any Personal Information concerning your Account, project details, or any Services offered through the Platform. All the data will be stored in Stripe Cloud.
2.6  Access to your Personal Information is limited to vendors, agents, managers, and third parties, who we reasonably believe will need that information to enable us to provide Services to you. However, we are not responsible for the confidentiality, security, or distribution of your own Personal Information by our partners and third parties (who have their own privacy policies) outside the scope of our agreement with such partners and third parties.
2.7  When you use our Platform, we collect and store your information which is provided by you from time to time. In general, you can browse the Platform without telling us who you are or revealing any Personal Information about yourself. Once you give us your Personal Information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service, product, or feature on the Platform.

3. HOW DO WE COLLECT THE INFORMATION?

3.1 In addition to direct user interactions, we leverage cookies and similar technologies to enhance the functionality and user experience on the Platform. These allow us to collect and process additional information for various purposes:

a. Cookies: We utilize cookies, which are small text files stored on users’ devices. These cookies assist in tracking user preferences, optimizing Platform functionality, and providing a customized experience. Users have the option to manage cookie preferences outlined through their browser settings;
b. Web Beacons and Pixels: We may employ web beacons and pixels, which are electronic images embedded within the Platform. These tools help track user engagement, measure the effectiveness of marketing campaigns, and gather aggregated statistical data on Platform usage;
c. Log Files: Our servers automatically collect information sent by users’ devices, known as log files. This data may include IP addresses, device information, browser type, and timestamps. Log files are instrumental in analyzing trends, administering the Platform, and diagnosing technical issues;
d. Third-Party Analytics: We may integrate third-party analytics services to further understand user behavior. These services utilize their own tracking technologies to compile reports on Platform activity, aiding us in improving our Services;
e. Location Data: We may collect location data through GPS, IP address, or other technologies. This information enhances the precision of Services such as transaction matching and provides users with location-specific features.

4. WHY DO WE COLLECT YOUR INFORMATION?

We use your Personal Information collected through our Services for various purposes, including but not limited to:

4.1  To help us identify you as and when you access the Platform and when you register an Account with us or log in;
4.2  To facilitate smooth handling of entries and/or information related to Services on the Platform;
4.3  We use Personal Information to prevent and detect fraud and abuse to protect the security of our users;
4.4  To be able to perform any contractual and legal obligation;
4.5. To analyze user behavior and preferences for improving our Services and user experience and to be able to provide location-specific services; and
4.6  To effectively communicate with you through emails/SMS/notifications through the Platform to inform you about any other new Services that we may from time to time develop.
4.7  You consent and recognize that your Personal Information may be disclosed on our Platform authorized by you for the purpose of utilising our Services. Additionally, you agree and acknowledge that we are permitted to communicate with you through messaging, calls, emails, or other means, to facilitate the performance of our Services wherever necessary.
4.8  In providing, maintaining, and improving our Services, such as developing new features, providing customer support, and sending new updates and administrative messages.
4.9  Performing internal operations, including preventing fraud and abuse, troubleshooting software bugs, conducting data analysis and research, and monitoring usage and activity trends.
4.10  Sending communications we believe will be of interest to you, such as information about products, services, promotions, and processing contest or promotion entries.
4.11  Personalizing and improving the Services, including providing or recommending features, content, social connections, referrals, and advertisements.

5. WHO DO WE SHARE YOUR INFORMATION WITH AND WHY?

5.1 Third-party Service Providers: We may share your information with third parties you choose to let us share information with, such as other apps or websites that integrate with our Services. We may also share information with similar entities, as well as necessary third parties engaged by us or your employer. Further, we may share your information with third parties to provide the Services you requested through partnerships or promotional offerings. While these third-party service providers have access to the necessary Personal Information to fulfill their functions, they are prohibited from using it for any other purposes. Moreover, they are obligated to process the Personal Information in compliance with applicable laws;

5.1.2  Business Users: We may grant limited access to your Personal Information to our staff or management on a need-to-know basis. This ensures that only authorized personnel with specific responsibilities have access to relevant user information;

5.1.3  Fraud Detection and Loss Prevention: We may share your Personal Information to detect fraud and we may employ advanced detection measures, such as anomaly detection algorithms and behavioral analysis, to promptly identify unusual patterns or suspicious behavior. Real-time monitoring tools enable swift responses to irregularities, and robust user authentication measures mitigate unauthorized access risks;

5.1.4  Legal Compliance: In compliance with applicable laws and regulations, we may disclose Personal Information to government entities or regulatory authorities when required with/without any notice/intimation to you. This includes instances where such disclosures are necessary for legal proceedings, investigations, or to meet regulatory obligations. Also, we may share any information about you with government and law enforcement agencies without your permission as may be considered necessary or appropriate by us to respond to valid claims and legal processes, to protect our property and rights or the property or rights of a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity;

5.1.5  Service Improvement: We may share certain aggregated, anonymized information with third parties (for example, for Google Analytics) in order to assess the Platform usage and information pertaining to the ease of navigation;

5.1.6  Collaborations: We may share your Personal Information with reputable partners to facilitate joint initiatives, promotions, or integrated services;

5.1.7  Growth and Expansion: As our Platform evolves and expands, there may be instances where sharing Personal Information with new entities or parties becomes necessary for the enhancement of our Services. Any such sharing will be carried out with the utmost consideration for user privacy and in accordance with relevant legal frameworks.

5.2 We do not ever sell or rent your Personal Information without your express approval. We do not use or disclose to anyone the information that we collect for third-party concerns and the user information is not employed for any kind of behavioral targeted advertising. 

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In compliance with applicable laws, we retain your Personal Information for a duration no longer than necessary for the purpose for which it was collected or as mandated by relevant laws. However, certain data related to you may be retained beyond this period if we reasonably believe it is necessary to prevent fraud, mitigate potential abuse, allow us to exercise our legal rights, defend against legal claims, or fulfill other legitimate purposes required by law. Additionally, we may continue to retain your Personal Information in anonymized form for analytical and research purposes.

7. HOW DO WE PROVIDE FOR THE SECURITY OF YOUR INFORMATION WITH US?
7.1  We prioritize the security of your data and also implement reasonable physical, electronic, and procedural safeguards to ensure the confidentiality and integrity of your information. Accessing your Account information is facilitated through a secure server, and once in our possession, your data is subject to strict security guidelines to prevent unauthorized access.
7.2  While we take comprehensive measures to safeguard your information, users acknowledge and accept the inherent security implications of data transmission over the Internet and the World Wide Web. Despite our efforts, complete security cannot be guaranteed, and inherent risks persist. Users bear the responsibility of safeguarding login and password records for their Accounts. We remain committed to continually enhancing our security protocols to address emerging threats and maintain the trust of our users.

8. WHAT ARE YOUR RIGHTS AS A DATA SUBJECT?
8.1 You, as a data subject, have certain rights to your Personal Information with us, as under:

8.1.1  Right to access: You can access the information that has been retained by us by visiting your profile section on the Platform, which would display information supplied by you to us. The information that you shall find in that section would be your Personal Information such as your name, email, contact details, address, etc.
8.1.2  Right to withdraw consent: The consent that you provide for the collection, use, and disclosure of your Personal Information will remain valid until such time it is withdrawn by you in writing. If you withdraw your consent, we will stop processing the relevant Personal Information except to the extent that we have other grounds for processing such Personal Information under applicable laws. We will respond to your request within a reasonable timeframe. You may withdraw your consent at any time by contacting us; and
8.1.3  Right to correction: You are responsible for maintaining the accuracy of the information you submit to us, including but not limited to your contact information provided as part of Account registration. If you wish to make a request to correct or update any of the Personal Information that we hold about you, you may update your information through a convenient automated data deletion form which is available within your user dashboard. For any necessary updates or corrections to your Personal Information, users can easily modify details using the provided dashboard functionalities.

9. HOW IS CHILDREN’S PRIVACY ADDRESSED?
9.1 This Application is strictly prohibited for use by individuals under the age of eighteen (18) years old (“Minors“). Accessing or using the Platform by Minors constitutes a violation of these Terms of Use.
9.2  We do not knowingly solicit, collect, or process any Personal Information from Minors. We implement commercially reasonable age verification measures and data protection practices to prevent such unauthorized collection and usage.
9.3  If you are a parent or legal guardian (“Guardian“) and believe your child has provided us with Personal Information, we urge you to promptly contact us at [insert contact information]. Upon verification of your Guardian status, we will promptly take all necessary steps to remove and delete such information from our records.

10. HOW ARE CHANGES  MADE TO THIS PRIVACY POLICY
This Policy may be updated at our sole discretion or due to changes in the law. Such changes, unless otherwise stated, will be effective from the day and date of posting on the Website. We reserve the right to update the Policy without obligation to notify users. It is recommended to regularly review this Policy for any changes, as your continued access and use of the Platform will be considered your approval and acceptance of all modifications to this Policy. In cases where applicable law mandates, we may notify you of updates through email. If you do not agree with this Policy governing our Website, please refrain from using the Platform and/or the Services provided by us.

11. HOW CAN YOU CONTACT US?

Should you need additional information or have any questions or complaints regarding the handling of your Personal Information, please reach out to us in writing at:

• • Email: _________________